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Case Study: How Wellington Way Rent-All Transformed Operations with CloudHawk

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Who is Wellington Way Rent-All?

Based in Markham, Ontario, Wellington Way Rent-All is a construction equipment rental service that has been providing equipment rentals, service, and sales for both contractors and homeowners since 1979.

Founded by owners Joe and Andy, the company has expanded its operations to service the Greater Toronto Area and other parts of Southern Ontario.

As the company grew, they faced significant challenges in maintaining their equipment. The company struggled with on-site equipment maintenance, as it was difficult to accurately track how long each piece of equipment was running, leading to inconsistent maintenance schedules.

Seeking a solution to this problem, Wellington Way turned to CloudHawk’s IoT sensors and tracking technology.

CloudHawk’s technology gave them the ability to remotely monitor equipment runtime, ensuring timely maintenance, and receive alerts for unexpected shutdowns to prevent major damage.

Additionally, the GPS tracking capability proved invaluable when a small track loader was stolen from a jobsite. Using the real-time tracker information, Wellington Way was able to collaborate with police to swiftly recover the loader.

Manager Anthony Simone praised CloudHawk’s 5G GPS tracking and monitoring solutions, saying, “The trackers have given us the vision on our equipment to ensure it’s running as intended, as well as on location when it’s needed.

“Having the ability to monitor our trucks keeps our promise to customers on delivery times and allows us to keep on top of equipment maintenance to ensure it is running uninterrupted.”

How Does CloudHawk Enhance Equipment Management and Efficiency?

CloudHawk IoT sensors and tracking technology have improved equipment management and operational efficiency for Wellington Way through:

Remote Monitoring

Occasionally, rented equipment may remain unmanned on-site for several months, even years. CloudHawk enables Wellington Way to remotely monitor the runtime and status of this equipment, ensuring it is properly maintained and operational throughout its deployment.

Remote monitoring also allows Wellington Way to track their delivery trucks accurately. This has improved delivery scheduling, ensured timely drop-offs and pickups, and helped to optimize routes.

Furthermore, by remotely tracking the routes and stops of their drivers, they can ensure that drivers adhere to schedules and avoid unauthorized detours to further improve efficiency.

Maintenance Scheduling

The data provided by CloudHawk’s trackers help identify when equipment is due for regular maintenance tasks such as oil changes, air filter changes, and fuel filter changes.

By taking a proactive maintenance approach, Wellington Way can ensure equipment remains in optimal working condition and be alerted to any unexpected shutdowns in real time.

Mr. Simone highlighted the significant impact of CloudHawk solutions, stating, "I can say with certainty that equipment downtime has been reduced. In the past, prior to using CloudHawk tracking solutions, an on-site breakdown repair would be dependent on a site worker notifying us."

He further emphasized, "We have also seen a major improvement in maintenance record keeping, using the CloudHawk portal to record equipment records that we can reference."

Enhanced Customer Service

With the ability to track equipment and ensure it is running as intended, Wellington Way can provide more reliable service to their customers. This includes accurate delivery times and well-maintained equipment, enhancing customer satisfaction.

In critical situations, CloudHawk’s real-time monitoring capability alerts Wellington Way to potential issues or failures, preventing major damage to assets or projects. By ensuring equipment like heaters and generators function correctly, customers avoid costly downtime from frozen pipes in winter and can ensure a safe, well-lit work site around the clock.

Security and Theft Prevention

CloudHawk’s technology provides real-time tracking of equipment locations, enhancing security and facilitating the recovery of stolen assets. Using CloudHawk’s GPS tracking information, a stolen track loader was successfully recovered.

Anthony Simone explained, “Not only did CloudHawk tracking help us recover the loader, but in doing so, it kept our fleet at full strength, allowing us to properly supply our customers. If the loader wasn’t recovered, there would have been a period of time before acquiring a new loader, where we would have had to turn customers away because we wouldn’t have the loaders available.”

The Result

With real-time 5G GPS tracking and visibility on assets, Wellington Way Rent-All has seen improvements in equipment maintenance, security, and operational efficiency. CloudHawk’s rugged and ultra-precise GPS trackers, IoT sensors and asset beacons are engineered to withstand the harshest environments and have provided Wellington Way with peace of mind and the best possible customer experience.

To learn more about how CloudHawk IoT sensors and technology can transform your operations, get in touch!

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